All of our Snowboards, Splitboards, and Skis are made to be free of defects in material and craftsmanship for a 2 year period from the time of purchase. Poet Skis will not be responsible for any injury, or costs, losses, or damages associated or as a result of using our products.

Our warranty applies only to Poet Skis products purchased from www.poetskis.com or an authorized Poet Skis dealer.

The warranty is valid for the original purchaser only. Proof of purchase must be provided to acquire a return authorization.

All products returned to Poet Skis for warranty inspection must have a return authorization which can be acquired by sending us an email at info@poetskis.com.

Please ship your product returns via freight prepaid and insured. Poet Skis assumes no responsibility for products during shipment from the customer to our shop. If you ship your product back to us without a return authorization, you will be responsible for shipping charges. Excluded from coverage under this warranty are the following:

a) Damage caused by misuse, abuse or neglect.

b) Damage caused by rocks or any other impact related damage.

c) Damage caused by improper mounting or adjustment of the bindings

d) Damage caused from chairlift breakage

e) Normal wear and tear.

f) Damage caused by anything other than defects in material or workmanship.

g) Damage caused by use of solvents, adhesives or LOC-TITE®.

Repaired or replaced products are covered for the remainder of the original warranty only.

Poet Skis product is not covered by any verbal warranties. In all cases this warranty policy will take precedence. Purchased Demo and Blemish boards have a limited warranty of 1 year. Warranty replacement products can not be guaranteed the same top sheet and base artwork.

While every effort will be made to match top sheets and bases on replaced products to the original product(s), top sheets and bases are subject to availability and as such cannot be guaranteed to match the original product being warrantied.For all warranty approved products we will return goods at our cost.

For all non-warranty boards the customer will be responsible for the return shipping costs.

These will be outlined on our quote outlining the repair costs. If you are looking to make a claim, please contact us at info@poetskis.com.