Shipping policy

Poet Snow Sports Inc. ships anywhere in the world and we are working to bring you the most cost effective shipping options.

Lead times

Skis and snowboards are made to order. Allow 4 to 6 weeks for production before your order ships. In stock apparel, accessories and art generally ship within 2 business days.

Where orders ship from

All skis and snowboards ship from Vancouver Island, British Columbia. Apparel and other goods may ship from various locations and fulfilment partners.

Shipping options

Delivery time depends on the shipping option you choose at checkout. If you need your order faster, select the appropriate option on the checkout page.

Shipping costs

Shipping costs are non-refundable. If you return an item, the cost of return shipping is your responsibility and original shipping charges are not refunded.

Contact

Questions about shipping? Use the form on our contact page.